Knowledge Base
Impaq Online School
General queries related to the Impaq Online SchoolImpaq Homeschooling
Phase-specific queries related to homeschooling with ImpaqOptimi Learning Portal (OLP)
Guidance and advice on navigating the Optimi Learning PortalmyImpaq
Advice on navigating Impaq's administrative portal, my.ImpaqE-books
Making use of the Optimi app to navigate and use your ebooksRegistration with the Department of Education
General enquiries regarding learner registration with the DBE (Department of Basic Education)Tutors
General enquiries regarding tutors making use of Impaq's products and servicesGeneral enquiries
FAQ's for the homeschooling parentImpaq Matric Farewell
Information on Matric FarewellImpaq Grade 12 Winter School
All Grade 12 learners are invited to join Impaq's virtual Grade 12 Winter School!
Recent Articles
Why can’t I watch some lesson videos on OLP?
Some lesson videos on the Optimi Learning Portal (OLP) are temporarily unavailable. Our team is working to restore access. In the meantime, learners can continue using the Guidance Session videos on OLP for test preparation.Why can’t I send emails from my Impaq Online School Outlook account?
If you are unable to send emails from your Impaq Online School Outlook account, your account may have been temporarily restricted for security reasons. This usually happens when a large number of emails are sent in a short period. It can also happen ...Grade 10–12 oral assessment submissions on the OLP
Oral assessments for Grades 10–12 must be submitted on the Optimi Learning Portal (OLP) using a two-field upload process. This ensures that all required documents are submitted clearly and in the correct format. What you need before uploading Before ...Why does my subject show a hard-copy option if no printed books are supplied?
Some subjects are offered without printed books and are provided in digital format only. If your chosen subject does not include printed books, this is already considered when Impaq packages are priced. The hard-copy option may still appear on the ...By when should my Grade 10–12 learner be linked to a SACAI-certified invigilator?
All Grade 10–12 learners must be linked to a SACAI-certified invigilator to write tests and exams. If an invigilator is not linked to the learner’s profile, the learner will not be allowed to write. The deadline to link a SACAI-certified invigilator ...
Popular Articles
Where do I find my daily online school class timetables?
Impaq Online School learners will be invited to their classes according to a set timetable. This means that your calendar in Teams will effectively be your timetable. You will be able to view your timetable by clicking on the calendar icon in your ...How do I register as a tutor to make use of Impaq's products and services?
To make use of Impaq's products and services as a tutor, please send an email to: tutorsales@impaq.co.za with the following information: Your contact number (and the ideal time to reach you) Your full name and surname Where you are situated ...What are the pass requirements for Grades 10 to 12?
Learning targets must be met throughout the year, which contribute to a learner's year mark or SBA. This mark is calculated by combining various continuous assessment components. In the language subjects and certain practical subjects, there are ...How soon after registration will I receive access to the online portals?
Once your application has been submitted, approved and payment has been made, you will receive access to Impaq's online portals within 2 working days. Afrikaanse weergawe: Sodra jou aansoek ingedien, goedgekeur en betaling gedoen is, sal jy binne 2 ...When do Grade 4 to 9 learners need to write tests and exams?
Grade 4 to 9 learners don't write tests according to a set timetable, they may write tests according to the suggested timetable available on the Optimi Learning Portal (OLP) or when they feel ready to do so and tests are available for download at any ...