What must I do if I’m stuck in the Zoom lobby for a Winter School subject session?

If you are stuck in the Zoom lobby and have not been admitted to the session after a few minutes, try the following:

Check the meeting time: Make sure you’ve joined at the correct time. The host might not have started the session yet.
Confirm the meeting link and ID: Double-check that you’re using the correct Zoom link or meeting ID provided to you.
Wait patiently: The host may be admitting participants individually, which can take a few minutes.
Contact the session organiser or host:

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How do I log in to my Winter School subject sessions on Zoom?
1. Follow the steps below to join any one of your Winter School subject sessions on Zoom: Step 1: Open your inbox and find the email with the subject line “Winter School: [‘Subject name’]" for the session you want to join. It contains all the info ...
Where will the Impaq Winter School take place? 
The Winter School will be presented virtually via Zoom, helping you learn wherever you are. 
I’ve purchased my tickets for the Impaq Winter School. When will I receive the Zoom meeting link?
A Zoom meeting link will be sent to the email address you provided when purchasing your tickets – you can expect this email in your inbox 2 days before the session. Please keep an eye on your junk mail as well. If you have not received a link within ...
Will winter school sessions be recorded?  
Winter School sessions are presented live to allow learners to ask questions and engage with the lesson content in real time. No recordings will be made available. 
What do I need to prepare for each session?
To get the most out of the Impaq Winter School, it’s important for you to consistently work through the subject content and complete assessments throughout the year. We also recommend working through past exam papers. This will help you to have the ...

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