What must I do if I’m stuck in the Zoom lobby for an Impaq Grade 12 Winter School subject session?

What must I do if I’m stuck in the Zoom lobby for an Impaq Grade 12 Winter School subject session?

If you are stuck in the Zoom lobby and have not been admitted to the session after a few minutes, try the following:
  1. Check the meeting time: Make sure you’ve joined at the correct time. The host might not have started the session yet.
  2. Confirm the meeting link and ID: Double-check that you’re using the correct Zoom link or meeting ID provided to you.
  3. Wait patiently: The host may be admitting participants individually, which can take a few minutes.
  4. Contact the session organiser or host:
    1. Send an email to info@impaq.co.za requesting help.
    2. Call Impaq on 087 405 2233 and let us know you’re waiting in the lobby.