The Invigilator PC app
Will I be notified when audio recordings, videos and screen captures are taken by The Invigilator Web?
No - Audio recordings, videos, and screen captures are taken by The Invigilator Web at random intervals during your assessment without notification. Learners must follow the same rules that apply in a venue-based assessment. No communication with ...
Will background noises affect the audio recordings on The Invigilator Web?
Only audio recordings containing speech are flagged by The Invigilator system. Background noises such as cars passing, dogs barking, or pages turning will not cause a recording to be flagged. To avoid any recordings being flagged, follow the same ...
Does the Invigilator Web use a lot of data?
The Invigilator Web is not data-intensive. All images and sound recordings are compressed to use minimal data, and the platform uses roughly 15–20MB of data per assessment. Please ensure that at least 2GB of storage space is available on your device ...
Is the Invigilator Web battery-intensive?
The Invigilator Web does not use a lot of battery power. However, it is best to ensure that your device is fully charged before starting an assessment and to keep your charger nearby.
Will the Invigilator Web take up much of my learner’s time during a test or exam?
No - the actions required by The Invigilator Web only take a few seconds, and learners are still expected to adhere to the allocated time as they would in a venue-based environment.
I need additional support using The Invigilator Web. Who can I contact?
Contact The Invigilator technical support team via WhatsApp on +27 73 505 8273. Please note that this number cannot be phoned — WhatsApp messages only. Additional resources and FAQs are available at www.invigilator.app/student-support-faq/.
Can I close the Invigilator Web during a test/exam?
Do not exit The Invigilator Web during a test or exam. The platform’s algorithm monitors the number of times the browser was exited, and exiting will be flagged as an irregularity. You may minimise the browser or open a new tab to access OLP to ...
I cannot access the Invigilator Web. What now?
If you are having trouble accessing The Invigilator Web, please work through the following steps. Browser access • Make sure you are using the correct URL: https://web.invigilator.app • Check that you are connected to the internet. • Try a different ...
I did the demo test, but did not get sound notifications. What should I do?
Check that the media volume on your device is turned all the way up. You can test this by playing audio on your device. If the issue persists, check that the Invigilator Agent is installed and running correctly. You should see “Invigilator Agent ...
I forgot my Invigilator Web login details. What should I do?
Reset your password by clicking on the password reset link on the login page at https://web.invigilator.app
How do I complete the demo test on The Invigilator Web?
It is important to complete the demo test well in advance of your first assessment to familiarise yourself with The Invigilator Web. The steps below are the same for the demo test and any formal assessment. 1. Log in at https://web.invigilator.app 2. ...
How do I access and use The Invigilator Web? (Grades 8 to 12)
Learners in Grades 8 to 12 use The Invigilator Web to complete online assessments. All invigilation takes place via the browser-based platform — no app download is required (Only the Agent that needs to be installed). Step 1: Access The Invigilator ...